Account Access
- Does Labcorp have a mobile app?
- What is changing?
- What do I need to do?
- Can I create my Labcorp Patient account with a different email address than my OnDemand account?
- I’m having trouble creating a Labcorp Patient account.
- Will my doctor be able to access my OnDemand test results?
Promotional Codes
Subscriptions
- How do subscriptions work?
- How do I cancel a subscription?
- When will I be charged again?
- Can I get a refund if I change my mind?
- How do I update my payment info?
- Will my tests expire?
Personal Wellness Program
- What’s included in your Personal Wellness Program?
- What is Avidon Health?
- How does the Personal Wellness Program work?
- What if I can’t find the link to register for Avidon?
- Who are the health advisors?
- How will my health advisor contact me?
General
- How does Labcorp OnDemand® work?
- How do I create a Labcorp Patient Account?
- Why do I need to create an account?
- How do I edit my account information?
- How accurate is this testing?
- Do you test minors?
Physician Services
Payment & Billing
Visiting a Labcorp Location
- Where do I go for testing?
- When can I visit a Labcorp location for sample collection?
- Do I need to make an appointment?
- How do I check-in when I arrive?
- Do I need to fast before testing?
- Does my lab requisition number expire?
Results
- How do I download or print my results report?
- I’m concerned about my results or have questions about what my results show. What should I do?
- How do I get to my Labcorp Patient account?
- Is there a way to opt out of having my OnDemand results appear in Labcorp Patient?
- Who has access to my OnDemand test results on Labcorp Patient?
Security & Privacy
Contacting Labcorp OnDemand™
At-Home Blood Collection
- How soon can I expect to receive my kit?
- How do I track my kit?
- How do I register my kit?
- Where do I find the barcode?
- Does the kit expire?
- What should I do if I sent my kit to the lab before registering it?
At-Home Stool Collection
- How soon can I expect to receive my kit?
- How do I track my kit?
- How do I register my kit?
- Where do I find the barcode?
- Does the kit expire?
- What should I do if I sent my kit to the lab before registering it?
Men's Rapid Fertility Test
- Can The Men’s Rapid Fertility Test be used to confirm a vasectomy?
- What is the Men’s Rapid Fertility Test?
- Do I really need to test my sperm count?
- Is the Men’s Rapid Fertility Test Accurate?
- How many times do I need to test?
- Has the Men’s Rapid Fertility Test been evaluated by the U.S. Food and Drug Administration (FDA)?
All COVID-19 Tests
- What types COVID-19 tests are available?
- Which COVID-19 test should I take?
- Who is eligible to obtain the COVID-19 testing?
- How does the Pixel by Labcorp® COVID-19 process work?
- What is the methodology for Labcorp's COVID-19 test?
- Are all COVID-19 tests authorized by the FDA?