After you book a coaching session, you’ll receive an email confirmation with links to cancel or reschedule. You’ll also get a text reminder 48 hours before your session, which includes a link to make changes if needed.
Additional reminders are sent 24 hours and 15 minutes before your session. At that point, sessions can no longer be canceled or rescheduled. If you miss your session, it will count toward your total number of sessions. If something comes up, your advisor can help you plan your next steps.