Labcorp OnDemand Customer Support will be closed on Thanksgiving Day, Christmas Eve, Christmas Day, and New Year’s Day, but our labs will be open and processing samples daily.
Order fulfillment will be modified during the holidays. Please note the following changes:
- Thanksgiving: Orders placed after 3 pm ET on Wednesday, November 23rd will not be shipped out until Saturday, November 26th.
- Christmas: Orders placed after 3pm on Friday, December 23rd will not be shipped out until Tuesday, December 27th.
- New Year’s: Orders placed after 3pm ET on Friday, December 30th will not be shipped until Tuesday, January 3rd.
FedEx® delivery to our lab is also modified during the holidays. Samples will not be delivered to our lab on Thanksgiving Day, Christmas Day, or New Year's Day. Please check the below schedule if you plan to mail your sample around a holiday. We ask that you avoid shipping packages on Saturdays or Sundays, as they will not arrive overnight to the lab.
FedEx Express® Holiday Service Schedule:
Thanksgiving:
11/23 Wednesday: Modified service in some areas - check with your local FedEx location.
11/24 Thanksgiving Day: Closed
11/25 Friday: Modified service in some areas - check with your local FedEx location.
11/26 Saturday: Modified service in some areas - check with your local FedEx location.
11/27 Sunday: Closed
Christmas:
12/24 Christmas Eve: Modified service in some areas - check with your local FedEx location.
12/25 Christmas Day: Closed
12/26 Monday: Closed
New Year's:
12/31 New Year’s Eve: Modified service in some areas - check with your local FedEx location.
1/1 New Year’s Day: Closed
1/2 Monday after New Year’s Day: Closed
Click here for the full 2022 FedEx Holiday Service Schedule. Labcorp OnDemand uses FedEx Express® for the shipping of our kits.